Forum Updates

[BBI45]

Sorry for the slightly irrelevant question, but are we now on Forum 3.0?

[Meteor]

Sounds like cookie clearances are necessary. Firefox does seem to be more sensitive to such issues than Chrome (on desktop). You can search cookies by domain name to select and delete the relevant ones, rather than clearing the lot (which is a PITA).

BBI45 -- it's a different theme, but the same forum as before. See the other thread.

[Robert Williams]

Had major issues logging in this morning to TV Live Forum, but it was fine yesterday on the stock PHPBB blue theme.

Thought it was an extension issue on my side, disabled them, no change.
Launched into Private mode in Firefox, managed to log in, no problem.
No joy in normal mode.
Scratched head, thinking what the deuce? Drank coffee.

Removed all TV Live forum cookies (for some reason I had 27 of the damn things!) in browser. Restarted browser.
Problem solved. Finished coffee.

Pretty sure just changing the theme on PHPBB shouldn't affect the ability to log in? Although nobody else has said anything so...? Must be just me.

Yeah this is interesting, on normal mode in Firefox it's flat out refusing to accept my login details (Message being "The submitted form was invalid", yet it accepted them first time in private browsing mode.

I'm having the same issue, unable to login using Edge on my tablet - "The submitted form was invalid", but no problems with Internet Explorer.

[Keith]

Worth searching for 'tvliveforum' cookies via your browser's settings, and then deleting all matching cookies. The login was also playing up for me earlier this morning, and a clear-out of the site's cookies seemed to do the trick.

[BBI45]

Sounds like cookie clearances are necessary. Firefox does seem to be more sensitive to such issues than Chrome (on desktop). You can search cookies by domain name to select and delete the relevant ones, rather than clearing the lot (which is a PITA).

BBI45 -- it's a different theme, but the same forum as before. See the other thread.

I know. I was having a mediocre attempt at a joke.

[Joe]

I miss the days of the forum where we would simply send a large, self-addressed envelope to:

Television Live Centre,
Wood Lane,
London,
W12 6PA

…and Rob would send back an information pack with the latest posts. Much simpler.

[GraphicsMan]

Yeah this is interesting, on normal mode in Firefox it's flat out refusing to accept my login details (Message being "The submitted form was invalid", yet it accepted them first time in private browsing mode.

I have just had exactly the same experience. In normal mode my login details were rejected. Currently using incognito mode and login details were accepted first time and logged me in.

[W. Knight]

Yeah this is interesting, on normal mode in Firefox it's flat out refusing to accept my login details (Message being "The submitted form was invalid", yet it accepted them first time in private browsing mode.

I have just had exactly the same experience. In normal mode my login details were rejected. Currently using incognito mode and login details were accepted first time and logged me in.

It's the exact opposite for me. I check the site via smartphone and laptop, both of which use Chrome's Incognito mode. I logged in successfully on my phone, but not on the laptop (and received a message same as Cameron's). Instead, I can log in the site with the latter, but in the browser's normal mode.

[Robert Williams]

Worth searching for 'tvliveforum' cookies via your browser's settings, and then deleting all matching cookies. The login was also playing up for me earlier this morning, and a clear-out of the site's cookies seemed to do the trick.

Worked for me as well!

[TVenthusiasm]

Worth searching for 'tvliveforum' cookies via your browser's settings, and then deleting all matching cookies. The login was also playing up for me earlier this morning, and a clear-out of the site's cookies seemed to do the trick.

Worked for me as well!

Hade the same issue, cleared cookies and I'm now logged in

[Rob]

Worth searching for 'tvliveforum' cookies via your browser's settings, and then deleting all matching cookies. The login was also playing up for me earlier this morning, and a clear-out of the site's cookies seemed to do the trick.

I've done this, and things appear to be working much better now!

[VMPhil]

There’s a “delete cookies” button at the bottom of the forum - does that do the same thing?

Haven’t come across the problem myself. Yet!

[Neil Jones]

There’s a “delete cookies” button at the bottom of the forum - does that do the same thing?

Haven’t come across the problem myself. Yet!

Didn't do diddly squat for me. I think the browser controls these days (and the "Enhanced Tracking Protection" in Firefox and similar in other browsers) have more of a say over cookies than what the website wants, so its a case of asking can i have it, and a browser says let me check. The days of websites having carte blanche as it were over what they can and can't set over the user experience vanished years ago. Internet Explorer was good at saying you want it, you can have it, and we'll let the user decide whether its a wise thing to do. Which is fine on a secure intranet but a disaster waiting to happen on the public internet.

[JAS84]

Sounds like cookie clearances are necessary. Firefox does seem to be more sensitive to such issues than Chrome (on desktop). You can search cookies by domain name to select and delete the relevant ones, rather than clearing the lot (which is a PITA).

Chrome does let you delete only one site's cookies. It's just well hidden.

Settings > Privacy and Security > Cookies and Other Site Data > See all cookies and site data > search cookies.

Or just go to chrome://settings/siteData

[AnthonyW]

Clearing the site cookies also worked for me after having been unable to log in. Thanks for the tip!